Service Development Specialist

Things I help leaders with

Closing gaps between business realities and the organisation's vision
Developing teams and services to leverage new opportunities
Making the most of what they already have for maximum return
Leading, implementing, and sustaining high-value change
Creating clarity on the services being delivered
Strengthening employee, stakeholder and client relationships
Prioritising and making decisions with measurable outcomes
Enabling teams to meet expectations in a healthy and sustainable way
Enhancing business, management, and leadership skills
Attracting and retaining top talent
Optimising service quality and value

Build trust

Achieve your intent

Adapt by design

An energetic and inspirational leader, Melanie is a motivator, skilled coach, and mentor that drives business transformation, organisational change, and employee experience. Her ability to facilitate insight, challenge the status quo and bring out the best in people, to perform at their best is invaluable.

Dan Marks - CEO, cue - X

Adapt by design

Achieve your intent

Adapt by design

Melanie has a strong alignment to the employee and customer experience, and how it influences the business. Her passion and understanding of the importance and value of investing in people’s development and growth facilitate sustainable high-performance.

Paul Beks - Government Account Executive, SAP

Achieve your intent

Melanie took the time to sit and understand the environment and challenges. She could see what we needed and worked with us to transform our business to make our vision real. We were able to streamline our practices and service model, this gave us both a strategic and operational edge.

Director, Department of Defence